These Terms of Service govern your use of PhonixPay and the services available at phonixpay.com. By using our services, you agree to these terms.
Eligibility
You must be legally able to enter into a contract and comply with all applicable laws to use PhonixPay.
Account and Verification
You agree to provide accurate information and complete any required verification. We may suspend accounts that fail verification or violate these terms.
Payment Services
PhonixPay enables merchants to accept payments from customers. We may update or discontinue features to maintain security and compliance.
Fees and Charges
Applicable fees are disclosed in your dashboard or agreement. You are responsible for fees, refunds, and chargebacks as described in our documentation.
Chargebacks and Disputes
Chargebacks are handled according to card network rules and applicable law. You agree to cooperate in dispute resolution and provide supporting documentation.
Prohibited Activities
- Illegal or fraudulent transactions.
- Attempts to bypass KYC/AML controls.
- Use that violates sanctions, regulations, or payment network rules.
Compliance
You must comply with AML, sanctions, and consumer protection laws. PhonixPay may request additional documentation to meet regulatory requirements.
Intellectual Property
All platform content, branding, and software are owned by PhonixPay or its licensors.
Termination
We may suspend or terminate access for violations or risk concerns. You may close your account at any time, subject to settlement of outstanding obligations.
Disclaimers and Limitation of Liability
Services are provided “as is” to the extent permitted by law. PhonixPay is not liable for indirect or consequential damages.
Governing Law
These terms are governed by applicable laws in the jurisdictions where PhonixPay operates.